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IMPHALA

Terms & Conditions

The terms that apply when you shop with us.

Starter draft - please review and adapt to your business before relying on it.

These terms apply to every purchase made on this website. By creating an account or placing an order, you agree to them.

Orders and pricing

All prices are in Indian Rupees and include or show GST as stated on the product page. An order is accepted once we confirm it by email; until then we may decline it, for example if a piece is out of stock or a price was shown in error, in which case any payment taken is refunded in full.

Products

Our diamonds are lab-grown and set in 925 sterling silver, with rose and yellow gold finishes where stated. Each piece is hand-finished, so small variations from the photographs are natural. Certificates, where included, are issued by the stated laboratory.

Payment

Payments are processed securely by our payment partners. We never see or store your full card details.

Shipping, returns and care

Delivery, returns, exchanges and lifetime care are described on our Shipping, Returns & exchanges and Lifetime care pages, which form part of these terms.

Your account

Keep your password private. You are responsible for activity on your account; tell us at once if you think someone else has used it.

Intellectual property

The designs, photographs and text on this website belong to us and may not be copied without permission.

Liability

Nothing in these terms limits your rights as a consumer under Indian law. Beyond those rights, our liability for any order is limited to the amount paid for it.

Governing law

These terms are governed by the laws of India, and disputes are subject to the courts of Surat, Gujarat.

Contact

Questions about these terms: write to us through the Contact page.